EUG Belonging and Mission Statement

EUG Belonging/Values/Mission/Vision


Belonging – Team EUG is committed to creating a welcoming and safe community for everyone and a place where every person can experience a sense of belonging. We value and promote diversity, equity, and inclusion while actively working to ensure our actions reflect these core principles.


Values – Our core values are the foundation for our organization and help define our purpose:

  • Integrity – We align our conduct with what we know to be excellent, always seeking to reflect ethical standards and to do the right thing regardless of the circumstances.
  • Service Excellence – We thrive on our ability to consistently meet and exceed our customers’ expectations, delivering an industry-leading airport experience.
  • Innovation – We champion a process of creating value by applying novel solutions to meaningful problems.

Mission - To maintain the highest standard of aviation safety and security, while fostering positive experiences for all stakeholders, as a valuable community partner and key regional economic driver.


Vision – To be a premier aviation hub, embrace new technologies, celebrate ingenuity, and  champion environmental sustainability.


Guiding Principles - Providing an exceptional and positive experience for all internal and external stakeholders of the airport by:

  • Fostering all types of aviation, both traditional and emergent.
  • Excelling in operational readiness, efficiency, effectiveness, and sustainability.
  • Leveraging partnerships through collaboration.
  • Inspiring our community to fly local.
  • Delivering an internal and external culture that is invigorating and stimulating in business and commitment.

Contact Us

  1. Eugene Airport

    Ticket Counter

    Open at 3:30 a.m.*

    * Ticket Counter hours vary by airline and are subject to change without notice.

    Terminal Building

    28801 Douglas Dr.

    Eugene, OR 97402

    Airport Administration

    28855 Lockheed Dr.

    Eugene, OR 97402

    Ph: 541-682-5430



    Monday-Friday, 8 a.m.-5 p.m.

    (excluding holidays)